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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <lastmod>2018-04-04</lastmod>
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    <loc>https://www.kellyneuner.com/doorstoexplore</loc>
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    <lastmod>2024-02-15</lastmod>
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      <image:title>Doors to Explore</image:title>
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      <image:title>Doors to Explore</image:title>
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      <image:title>Doors to Explore</image:title>
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      <image:title>Doors to Explore</image:title>
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      <image:title>Doors to Explore</image:title>
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      <image:title>Doors to Explore</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1546989420525-7WTZ20V9TC5XE20R5NUV/DTE+Bubbles+Low+to+Mid.png</image:loc>
      <image:title>Doors to Explore</image:title>
      <image:caption>1. Our original Home Screen showing all six factors for a viable path. 2. School Detail Screen displaying facts within bubbles. 3. Revised Home Screen: We simplified the quantity of selectable factors from six to four and limited content presentation within bubbles, which overwhelmed users. 4. We incorporated filtering by location within the School and Employer screens, rather than as a separate selectable factor.</image:caption>
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      <image:caption>The original 6 factors.</image:caption>
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      <image:title>Doors to Explore</image:title>
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      <image:caption>Making sense of potential paths, armed with greater detail on the backend feasibility and connections between different pieces of content. Click here to view full-sized versions of all flows I created.</image:caption>
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      <image:title>Doors to Explore</image:title>
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    <image:image>
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      <image:title>Doors to Explore</image:title>
      <image:caption>David, a college freshman, would select his School and Major (which he's already declared), then randomize his results to see viable career options he may not have considered before.</image:caption>
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    <image:image>
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      <image:caption>The simplified career pathway.</image:caption>
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    <image:image>
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      <image:title>Doors to Explore</image:title>
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    <image:image>
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      <image:title>Doors to Explore</image:title>
      <image:caption>Emily, a high school sophomore, would choose to consciously explore each factor through the app to create her pathway, satisfying her curiosity and excitement.</image:caption>
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    <image:image>
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    <loc>https://www.kellyneuner.com/new-page-4</loc>
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    <lastmod>2020-11-20</lastmod>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1604130760368-6KE6VCMDF9V1LYBXA9SY/dte+mock+2.jpg</image:loc>
      <image:title>Work</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1604130797247-FT9YGDBTO0LTEA7M7JMI/future+of+healthcare.jpg</image:loc>
      <image:title>Work</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/medtech-website</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-25</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/2397471a-8d18-461a-8092-236ac6ae9041/zbhipold.jpg</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>The old Specialties page hide information in dropdowns with long lists of text links</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614050398943-YK827OK0L6XRD3QP8XAZ/img-header-zb.jpg</image:loc>
      <image:title>Zimmer Biomet</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/c3299ee7-cc06-42b2-96f1-9faa75574b47/zb+testing.png</image:loc>
      <image:title>Zimmer Biomet</image:title>
      <image:caption>Testing via Zoom using a clickable prototype in Figma</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/7e58e9c5-b804-4691-8689-b28af9033862/zbhomep%5Bage+old.jpg</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>The old website’s homepage</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/a2ac6cc4-614d-4744-b887-88d3405cd946/Copy+of+ZB.com+Usability+Testing+Findings+9.20+%28by+Page%29+%282%29.pptx_page-0007.jpg</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>Participant snapshot on new technology</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613947260333-5U5I7IJYIDSLG3U49W1O/Screen+Shot+2021-02-21+at+2.40.39+PM.png</image:loc>
      <image:title>Zimmer Biomet</image:title>
      <image:caption>A ‘participant snapshot’ adds context and details to quotes, capturing real-life processes and needs without relying on eloquent, soundbite quotes alone.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/0a4af9a7-cd54-49f6-9dfc-74039928b0d2/zbnavnew.png</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>The revised navigation with clear categories, which also surfaces higher-tech products the company hopes to introduce more surgeons to</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613460853356-IZKG6F8QHKS1UQDSL0IO/Screen_Shot_2020-11-11_at_1.40.51_PM.png</image:loc>
      <image:title>Zimmer Biomet</image:title>
      <image:caption>Note taking in Figma to capture sentiments and comments</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/15f5d067-f400-425f-a827-7cfc7707ca2b/atomic-design-process.png</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>Overview of the Atomic Design process from Brad Frost</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613461155076-A48NCIC9DP79O8WL3KSL/Screen_Shot_2020-11-11_at_1.36.49_PM.png</image:loc>
      <image:title>Zimmer Biomet</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/d037b501-4b17-4b07-b544-3205c59c4385/Screen+Shot+2021-01-10+at+8.09.39+PM.png</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>Our design system also noted perceptual patterns like the visual design theme for the page, as we applied different color and visual treatment themes to different pages.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/f2a16336-eaad-4be8-a086-962dcdb00ec7/Screenshot+2024-01-16+at+7.11.48+PM.png</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>Page template labeled with components and details for the developers and migration team</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/20677cff-0ff4-481c-b47b-17a2fd1f304a/Untitled+presentation-26_page-0001%281%29.jpg</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>Anchor links created in Figma allowed people to click naturally on any part of the prototype they were drawn to.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613460167720-34X9D74T3065Q0DW0CE6/Screen_Shot_2020-11-11_at_1.37.57_PM.png</image:loc>
      <image:title>Zimmer Biomet</image:title>
      <image:caption>The Terminology Test provided insight into how well different terms matched with people’s mental models versus what they’d find on the related page.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614575216013-K4TJKMMVLUIZ3BEU4UGR/zb-alphabeta.png</image:loc>
      <image:title>Zimmer Biomet</image:title>
      <image:caption>The interaction patterns for the “Smart Orthopedics” section, which highlighted related products and technologies in different areas, proved confusing and overshadowed product filters. Swapping the component reduced confusion and improved comprehension of the offerings and how they related to this section.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/65ab45f2-ef8e-4d99-99f1-f84334512969/Copy+of+ZB.com+Usability+Testing+Findings+9.20+%28by+Page%29+%282%29.pptx_page-0002.jpg</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/2d7b858c-772a-4cf3-8172-69e5a17d007d/FireShot+Capture+005+-+ZBEdge%E2%84%A2+-+Dynamic+Intelligence%E2%84%A2+-+Zimmer+Biomet+-+www.zimmerbiomet.com.jpg</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>The redesigned Smart Orthopedics page centers what we heard in usability tests: real evidence that shows how surgeons can be smarter, faster, and better instead of marketing language and more, shorter videos</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/fe4ae801-ee6e-4531-b364-e939d456036d/Screen+Shot+2021-01-10+at+8.08.54+PM.png</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>Tags helped us track which components were ready to code with finished specs, and which were still in progress.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/f050af0b-b566-4075-95e1-c90361df67ba/product+page-min.jpg</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>The revised Product page brings key information like surgical philosophies (approaches) and clinical success measures to the forefront.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/5c4cfc0b-7ea6-46bc-a9e3-9dea58325cf3/zbhomepage+new.jpg</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>Redesigned homepage</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/b08836f1-8339-404a-bace-9830f6e24311/Untitled+presentation-25_page-0002.jpg</image:loc>
      <image:title>Zimmer Biomet</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/dd98733f-be39-482a-8821-c759e2613ed7/Copy+of+ZB.com+Usability+Testing+Findings+9.20+%28by+Page%29+%282%29.pptx_page-0004.jpg</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/8bd687b4-6f76-48c4-acc8-c5a5bbd58725/Copy+of+ZB.com+Usability+Testing+Findings+9.20+%28by+Page%29+%282%29.pptx_page-0005.jpg</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/4049dcd9-68f7-4638-85eb-4217af3942c4/Copy+of+ZB.com+Usability+Testing+Findings+9.20+%28by+Page%29+%282%29.pptx_page-0001.jpg</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/de64efae-a19b-4ec8-87a8-dea87d5ff09b/hip+tech.jpg</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>The revised Specialties page introduced anchor links to help people navigate uses product images to help people navigate through visuals instead of product names</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/3092be95-2e39-4cb7-b88b-b7da731683b4/zbproductold.jpg</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>The old Product page.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/eed1aa4d-5fd3-4423-a9b0-c9aa523bfed2/Copy+of+ZB.com+Usability+Testing+Findings+9.20+%28by+Page%29+%282%29.pptx_page-0009.jpg</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>Section/Page insights page with quotes from several participants</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/ce990033-6feb-4511-94fa-d8f60dcbe2ca/Screen+Shot+2021-01-10+at+8.08.30+PM%281%29.jpg</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>Design system landing with linked contents</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/d8d3b751-f999-46ef-95e7-cf420bfd015d/zbmenuold.png</image:loc>
      <image:title>Zimmer Biomet - Make it stand out</image:title>
      <image:caption>The old navigation</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613460767887-DTZDC7W4IC9K3W77DI1Z/Screen_Shot_2020-11-11_at_1.40.32_PM.png</image:loc>
      <image:title>Zimmer Biomet</image:title>
      <image:caption>Calculations sheet divided between Alpha and Beta tests</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/somali-health-board</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-19</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/2b145ead-3d91-4e89-bfc2-b4b05f36a287/Screen+Shot+2021-02-21+at+5.09.51+PM.jpg</image:loc>
      <image:title>Somali Health Board</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613956627561-G12KCR93I3154XBIHBNB/Screen_Shot_2021-02-21_at_3.22.49_PM.png</image:loc>
      <image:title>Somali Health Board</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/6ad7e575-a892-40b6-b7e9-f37f20898b31/Screen+Shot+2021-02-21+at+4.37.23+PM.jpg</image:loc>
      <image:title>Somali Health Board</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613957281869-Y8QIYRPKN0O3Y33V7CC1/Persona+%E2%80%93+Maryam.png</image:loc>
      <image:title>Somali Health Board</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613957399727-CUUAYBHZ0DH4W7M4JUZC/Aadens_Relationship_Map.png</image:loc>
      <image:title>Somali Health Board</image:title>
      <image:caption>An individual map for Aaden shows his individual influences</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613957304623-7DO75LE7GXU1D3GP6MNA/Persona+%E2%80%93+Mohammed.png</image:loc>
      <image:title>Somali Health Board</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613956647307-SNRM2GGRJ45HNZCVPN0T/Screen_Shot_2021-02-21_at_3.23.58_PM.png</image:loc>
      <image:title>Somali Health Board</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/19465a32-697c-4681-86a8-38f27c3caa81/Analysis+workshop.jpg</image:loc>
      <image:title>Somali Health Board - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/92d5b5fa-b9f0-4dd1-889e-f771f00f77ab/mental+health+spectrum+2.jpg</image:loc>
      <image:title>Somali Health Board - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614048943439-RHHZS69HSABAP7U09DCC/img-shb-divide.jpg</image:loc>
      <image:title>Somali Health Board</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613957541038-9VFW34UFE2CT9TL2JROB/Screen_Shot_2021-02-21_at_3.50.07_PM.png</image:loc>
      <image:title>Somali Health Board</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/ab822e17-c743-443f-8188-eddccc3ef60f/Experience+Principles+Refinement.png</image:loc>
      <image:title>Somali Health Board - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613957608643-S5V8SIIEM5G8DFMLA1I7/Screen_Shot_2021-02-21_at_3.56.37_PM.png</image:loc>
      <image:title>Somali Health Board</image:title>
      <image:caption>The winning “guided questions” concept</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613957386931-HO8J78MQKUJM8G9S6HGC/General_Ecosystem_Map.png</image:loc>
      <image:title>Somali Health Board</image:title>
      <image:caption>A general ecosystem map shows potential influences on behavior and receiving information</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613956539843-0S771VQ0BY32MY43IDZY/Screen_Shot_2021-02-21_at_3.13.46_PM.png</image:loc>
      <image:title>Somali Health Board</image:title>
      <image:caption>Community conversations around mental health are hosted by SHB once a month to educate and engage the community around health topics.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613957212146-S61EOEZ1EN4WPYEKY5SH/Persona+%E2%80%93+Aaden.png</image:loc>
      <image:title>Somali Health Board</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613957098264-T5HERKRLE8FVVLJDF1AW/Screen_Shot_2021-02-21_at_3.37.23_PM.png</image:loc>
      <image:title>Somali Health Board</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613957231384-VWW3APX2VOX359ETSAS6/Persona+%E2%80%93+Amina.png</image:loc>
      <image:title>Somali Health Board</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613957560077-268WCTEXFZFTF4IZSCCX/Screen_Shot_2021-02-21_at_3.51.59_PM.png</image:loc>
      <image:title>Somali Health Board</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613957626742-6NVCWQ03I7SWUYNEQZO8/Screen_Shot_2021-02-21_at_3.56.09_PM.png</image:loc>
      <image:title>Somali Health Board</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613956251142-RFZS1QRQ4N42MCI3DGZ1/Screen+Shot+2021-02-21+at+5.09.40+PM.png</image:loc>
      <image:title>Somali Health Board</image:title>
      <image:caption>All illustrations by Ibrahim Osman</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613956755518-A2XY2YLJC8XWEEDP9Y64/Analysis_Workshop.png</image:loc>
      <image:title>Somali Health Board</image:title>
      <image:caption>Analysis workshop with SHB</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613957905417-ODUQH19E06APSVUWS6I4/Personas+Mental+Health+Discovery+Journeys+%282%29.png</image:loc>
      <image:title>Somali Health Board</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/doors-to-explore-long</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2021-02-23</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1526657013111-AU4VUM1EYJS4XWA7OPCN/DTE+HI+FI+3.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1548709272155-MJC6DCW4LH9JQGWWPFB0/dte+persona+2.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1526528191833-UPLCRM7597TSTE9G1WJP/DTE+Task+Flow%3A+Emily+Zoom.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
      <image:caption>Emily, a high school sophomore, would choose to consciously explore each factor through the app to create her pathway, satisfying her curiosity and excitement.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1522999890460-2XJ6H7B6ESC52N2N76G6/DTE+User+Flow%3A+Main.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
      <image:caption>Making sense of potential paths, armed with greater detail on the backend feasibility and connections between different pieces of content. Click here to view full-sized versions of all flows I created.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1548710313941-8K2V7ILE2ZNS9QKBC6JR/quotes+3.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1546989420525-7WTZ20V9TC5XE20R5NUV/DTE+Bubbles+Low+to+Mid.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
      <image:caption>1. Our original Home Screen showing all six factors for a viable path. 2. School Detail Screen displaying facts within bubbles. 3. Revised Home Screen: We simplified the quantity of selectable factors from six to four and limited content presentation within bubbles, which overwhelmed users. 4. We incorporated filtering by location within the School and Employer screens, rather than as a separate selectable factor.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1548706359191-R48X9MZ1ZCVBMFH6PIZG/dte+-+biz+model.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1548705111593-V52JJYANFY3F9WH2K3U2/image-asset.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1548712034268-PZ1OBKUOYCUL1EYM4ESN/dte-ui.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1526615926535-08HVYXOT66SBL67YTGV3/dte-gif-2.gif</image:loc>
      <image:title>Doors to Explore - long</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1526657714818-028SJHELNPAXD21S49VT/DTE+HI+FI+DATA.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1523036634793-YWLH5TVWN8IYHDCSKR7F/DTE+Hi+Fi+1+-+home+Copy+2.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1523398035344-2S10B06REKKEZ365H3FA/DTE+Hi+Fi+1+-+home.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1548709245039-W8B520OKXJ6PQFAW3NK1/dte+persona+1.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1548706639921-WG2FHPKW4W2LCM09DUFX/dte+-+factors.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1548711303067-Q8CWF3MRDZOZMYC0F0ZG/dte+-+4+factors.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
      <image:caption>The simplified career pathway.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1526613270159-OAV5B17RKXZ0RTSQJYHC/dte-final.gif</image:loc>
      <image:title>Doors to Explore - long</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1546989656591-W2FZHTZI2YODZVCTJJ3E/thumb_dte-low-to-mid-2.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
      <image:caption>1. We translated our card-based design to other information-heavy areas of the app. 2. Schools displays key stats for students to scroll through, including test scores and financial aid. 3: We moved our "Randomizer" feature, a separate flow which generated a random pathway, into the regular flow of the app to help students discover new pathways in a quicker and more delightful way.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1526529633655-UG7CCPDHZNMIESKD92DO/DTE+Task+Flow%3A+David+Zoom.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
      <image:caption>David, a college freshman, would select his School and Major (which he's already declared), then randomize his results to see viable career options he may not have considered before.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1526659162168-RZ1BREDUQ8I8CTACCLKA/DTE+UI+CARD.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1526654151300-B1TWVIWXEIYUMF8HYLI2/DTE+random+card.png</image:loc>
      <image:title>Doors to Explore - long</image:title>
      <image:caption>The Random Pathway Generator results and card interface to explore Concentrations and Roles. Randomized results are highlighted in a different color to indicate which factors were self-selected and which where randomly generated.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/universal-insurance</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-25</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/a2c4288b-d359-4c9f-9fb3-f4773a3babef/Screenshot+2024-01-18+at+9.05.41+PM.png</image:loc>
      <image:title>Universal Insurance</image:title>
      <image:caption>Redesigned site for Universal Insurance Holdings, the investor-focused website</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614395213177-MJ6PEYNCQOPS4UY3QMH5/univ-thumb-flows.png</image:loc>
      <image:title>Universal Insurance</image:title>
      <image:caption>What incites the need for a new home insurance provider, how people research their options, and how they manage their policies on a regular basis</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614399305036-9B5JTR9J03QI4RWLF5NO/univ-resources-2by.png</image:loc>
      <image:title>Universal Insurance</image:title>
      <image:caption>We recommended developing resources for both policyholders (understanding insurance) and agents (understanding what Universal had to offer), including an insurance terminology dictionary to demystify policy terms and documents.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614408063886-FGNPT071Z9K6IBTIDQI1/Screen_Shot_2020-09-09_at_12.50.23_AM.png</image:loc>
      <image:title>Universal Insurance</image:title>
      <image:caption>We provided multiple places for people to find the form and added clarifying information during and after form submission.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/c46521e4-d749-4bcf-a5ad-cf2dac0a68df/Screen_Shot_2020-09-09_at_12.52.32_AM.jpg</image:loc>
      <image:title>Universal Insurance</image:title>
      <image:caption>The old claims form was completely inaccessible on mobile, presenting challenges after disasters.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/0b786576-413f-4e99-99db-2d9c9bf427ae/IMG_8721.jpg</image:loc>
      <image:title>Universal Insurance - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614407297130-GW36IUCZZNBGLLLKO90C/univ-analysis.jpg</image:loc>
      <image:title>Universal Insurance</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/3ef75f4f-8fe6-4889-af1e-c5926c855a98/Screenshot+2024-01-18+at+9.01.43+PM.png</image:loc>
      <image:title>Universal Insurance - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/40d24956-b149-4ae8-bc4d-ded8be1e9dba/Screenshot+2024-10-17+at+11.47.58%E2%80%AFPM.jpg</image:loc>
      <image:title>Universal Insurance - Make it stand out</image:title>
      <image:caption>Feature and experience comparison</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614394813923-ZDUSUJ9IL8B8NL9QH9SY/univ-thumb-persona-grid.png</image:loc>
      <image:title>Universal Insurance</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/3b59f0db-09d2-49ba-bcf1-739c12587cf2/universal+before.jpg</image:loc>
      <image:title>Universal Insurance - Make it stand out</image:title>
      <image:caption>The old homepage</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614396802114-EXNR7RY6B47NFVF2O69T/field+research.png</image:loc>
      <image:title>Universal Insurance</image:title>
      <image:caption>A visit to a local agent’s office brought to life the saturated insurance market in Florida &amp; indications of how Universal might stand out.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614408106708-ESCG62JCHGKZ27MWI2IR/Screen_Shot_2020-09-09_at_12.50.04_AM.png</image:loc>
      <image:title>Universal Insurance</image:title>
      <image:caption>The revised process provided necessary information up front and got people started in two clicks.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614398048190-Q2UUPI83MWR56ESBHFFB/univ-thumb-claims.png</image:loc>
      <image:title>Universal Insurance</image:title>
      <image:caption>The revised Claims page.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/063fbb44-5de0-4943-a43b-0aa9d7859a5e/FireShot+Capture+009+-+The+Best+Way+to+Compare+%26+Buy+Home+Insurance+-+Clovered+-+clovered.com.jpg</image:loc>
      <image:title>Universal Insurance - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614326157085-0EVZA2FLIVKNWRU0BP0B/thumb_universal-workshop.png</image:loc>
      <image:title>Universal Insurance</image:title>
      <image:caption>Getting ideas out on paper through design studio sketching revealed hidden processes and information that helped us refine our interview questions.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614394677899-J34ET00YV6J7XZ8SBPJI/univ-thumb-features.png</image:loc>
      <image:title>Universal Insurance</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/627ef6b3-d708-4911-864d-6a4a601b77fc/univ-home-revised.jpg</image:loc>
      <image:title>Universal Insurance</image:title>
      <image:caption>The new homepage</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614407917635-ON0AVESTPMV0116HKCXJ/Screen_Shot_2020-09-09_at_12.49.57_AM.png</image:loc>
      <image:title>Universal Insurance</image:title>
      <image:caption>The old process required six clicks just to get to the form from the homepage.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/futureofpeace</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615162636268-MP1QB0YIBLXYLHMEB5SC/Screen_Shot_2020-11-27_at_6.00.21_PM.png</image:loc>
      <image:title>Future of Peace</image:title>
      <image:caption>Ideation around high-level themes, reframed into how might we statements.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163774819-TKQ2TLL77FG4MOIMQ043/Futuring_Peace_-_New_frame%284%29.jpg</image:loc>
      <image:title>Future of Peace</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163444113-6EMA0SP1YRXJWLRPUSUX/Screen_Shot_2020-11-27_at_6.29.56_PM.png</image:loc>
      <image:title>Future of Peace</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163589264-J4W6IR6NF8TQ26PQ0EK8/Futuring_Peace_-_New_frame%283%29.jpg</image:loc>
      <image:title>Future of Peace</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615162478982-FP7R9BO308ZZKFN53JZH/img-header-fop.jpg</image:loc>
      <image:title>Future of Peace</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163621272-Z7GOIYE90REBAYH70GDO/Futuring+Peace+-+New+frame.jpg</image:loc>
      <image:title>Future of Peace</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615162894155-G8ZTKXPZGOMPXEQ5ABW8/Futuring_Peace%281%29.jpg</image:loc>
      <image:title>Future of Peace</image:title>
      <image:caption>Further ideation on our HMW statements</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163802721-T9P7B5H3RTTT4BM11NNG/Futuring_Peace_-_New_frame%282%29.jpg</image:loc>
      <image:title>Future of Peace</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163390065-OHRALTD36PF1EKGGGVIC/Screen_Shot_2020-11-27_at_6.32.05_PM.png</image:loc>
      <image:title>Future of Peace</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163337823-E1F0H7CYC7O6F92BGBAP/Screen_Shot_2020-11-27_at_6.02.39_PM.png</image:loc>
      <image:title>Future of Peace</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163734498-KBYB61CEUSLVPMG5TP35/Screen_Shot_2020-11-27_at_6.29.43_PM.png</image:loc>
      <image:title>Future of Peace</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163362852-QMXVHB9C3EFQW85B2EFO/Futuring_Peace%284%29.jpg</image:loc>
      <image:title>Future of Peace</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/futureofhealthcare</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615161613016-ZG7MWQB644HAO4AV0XMI/Screen+Shot+2021-03-07+at+3.59.23+PM.png</image:loc>
      <image:title>Future of Healthcare</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615160784636-BIYSWG01CDAUCDJF5711/img-header-foh.jpg</image:loc>
      <image:title>Future of Healthcare</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615161549508-DHK3V2X8JLWX926Y57WI/Screen+Shot+2021-03-07+at+3.58.35+PM.png</image:loc>
      <image:title>Future of Healthcare</image:title>
      <image:caption>Low-fidelity solution concept highlighting tech opportunities to present for further investment and design from the leadership team</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615161379864-SIYD6S2QN9579OYZT5EW/Screen+Shot+2021-03-07+at+3.50.26+PM.png</image:loc>
      <image:title>Future of Healthcare</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/bike-racing</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-02-07</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1547064363611-GCJ3234ALZQ48TX12X5O/36188466_10213770681834445_3267798607004172288_o%2B%25282%2529.jpg</image:loc>
      <image:title>Bike Racing</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1547063185663-GPE09VH3LG0Q1S915TF7/19800638_1063703460428905_1719449126631252349_o.jpg</image:loc>
      <image:title>Bike Racing</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/f05fb80d-43b6-4af4-91eb-41f20863c37d/Screenshot+2024-10-18+at+8.49.55%E2%80%AFPM.png</image:loc>
      <image:title>Bike Racing - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/e147bd64-70cd-4a2f-96e0-f3c0074e4699/DSCF0917.JPG</image:loc>
      <image:title>Bike Racing - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/a8d2fc93-237f-43a1-b601-a8e0812b4d35/preview.jpg</image:loc>
      <image:title>Bike Racing - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/ca6994c1-1867-4b1a-80e4-8860a5f76292/DSC07149.jpg</image:loc>
      <image:title>Bike Racing - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/484cc053-96a6-4a54-a254-392b715720b3/CLINIC+FLYER3.png</image:loc>
      <image:title>Bike Racing - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/c8f6d719-7e67-4bb1-9864-a9bfc1054066/Screenshot+2024-10-18+at+9.14.25%E2%80%AFPM.jpg</image:loc>
      <image:title>Bike Racing - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/future-of-peace-copy</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2023-02-26</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163444113-6EMA0SP1YRXJWLRPUSUX/Screen_Shot_2020-11-27_at_6.29.56_PM.png</image:loc>
      <image:title>Future of Peace (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163621272-Z7GOIYE90REBAYH70GDO/Futuring+Peace+-+New+frame.jpg</image:loc>
      <image:title>Future of Peace (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615162636268-MP1QB0YIBLXYLHMEB5SC/Screen_Shot_2020-11-27_at_6.00.21_PM.png</image:loc>
      <image:title>Future of Peace (Copy)</image:title>
      <image:caption>Ideation around high-level themes, reframed into how might we statements.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163589264-J4W6IR6NF8TQ26PQ0EK8/Futuring_Peace_-_New_frame%283%29.jpg</image:loc>
      <image:title>Future of Peace (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163362852-QMXVHB9C3EFQW85B2EFO/Futuring_Peace%284%29.jpg</image:loc>
      <image:title>Future of Peace (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163390065-OHRALTD36PF1EKGGGVIC/Screen_Shot_2020-11-27_at_6.32.05_PM.png</image:loc>
      <image:title>Future of Peace (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163774819-TKQ2TLL77FG4MOIMQ043/Futuring_Peace_-_New_frame%284%29.jpg</image:loc>
      <image:title>Future of Peace (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163802721-T9P7B5H3RTTT4BM11NNG/Futuring_Peace_-_New_frame%282%29.jpg</image:loc>
      <image:title>Future of Peace (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163734498-KBYB61CEUSLVPMG5TP35/Screen_Shot_2020-11-27_at_6.29.43_PM.png</image:loc>
      <image:title>Future of Peace (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615162478982-FP7R9BO308ZZKFN53JZH/img-header-fop.jpg</image:loc>
      <image:title>Future of Peace (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615162894155-G8ZTKXPZGOMPXEQ5ABW8/Futuring_Peace%281%29.jpg</image:loc>
      <image:title>Future of Peace (Copy)</image:title>
      <image:caption>Further ideation on our HMW statements</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1615163337823-E1F0H7CYC7O6F92BGBAP/Screen_Shot_2020-11-27_at_6.02.39_PM.png</image:loc>
      <image:title>Future of Peace (Copy)</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/earth-balance</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-19</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/15bee6bc-eb7d-4081-b553-eb6e3a899715/Immersive+Scenario+Planning_2023-02-26_18-50-29.png</image:loc>
      <image:title>Earth Balance: Futures of Human-Nature Symbiosis</image:title>
      <image:caption>Signal mapping in Mural</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/084794ce-d70e-4831-9bf7-90135b8bf4a3/kelln_photo_of_different_age_people_in_a_community_based_lab_sc_9b003ce4-d648-4420-85ff-26e5be463990.png</image:loc>
      <image:title>Earth Balance: Futures of Human-Nature Symbiosis - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/fa447a22-4e6a-4b52-9e7a-98573b77d413/john-wilander-aLoqgNAyxDs-unsplash.jpg</image:loc>
      <image:title>Earth Balance: Futures of Human-Nature Symbiosis - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1760922c-a21e-4b2a-8ad2-ddd8e430f977/thumb-sq-art-earth+balance.jpg</image:loc>
      <image:title>Earth Balance: Futures of Human-Nature Symbiosis</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/b32cbf8f-e38a-4bf3-913a-89f46922d612/pexels-ron-lach-10536281.jpg</image:loc>
      <image:title>Earth Balance: Futures of Human-Nature Symbiosis - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/3e244056-b511-4bbc-bba1-fee377e36ff8/Immersive+Scenario+Planning_2023-02-26_18-51-35.png</image:loc>
      <image:title>Earth Balance: Futures of Human-Nature Symbiosis - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/c5c7a983-84b7-46e8-878e-3e865dedb601/Big+Bud+Hunter+%28800+x+1200+px%29.png</image:loc>
      <image:title>Earth Balance: Futures of Human-Nature Symbiosis - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/new-page-1</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2023-03-02</lastmod>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/resume</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2023-09-15</lastmod>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/hire-me</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-01-11</lastmod>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/speaking</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-02-07</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/db04a3e5-28f3-4746-8428-1e655b0d3a42/speaking.png</image:loc>
      <image:title>Speaking &amp; Press - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/about-1</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2023-11-22</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1547063185663-GPE09VH3LG0Q1S915TF7/19800638_1063703460428905_1719449126631252349_o.jpg</image:loc>
      <image:title>About</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1547064363611-GCJ3234ALZQ48TX12X5O/36188466_10213770681834445_3267798607004172288_o%2B%25282%2529.jpg</image:loc>
      <image:title>About</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1547064460903-PYGEO10BW6EFFYZHNC2M/34610566_10157580360555200_6945388947186909184_o+%284%29.jpg</image:loc>
      <image:title>About</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1545039718120-SG2U8VMX4KEC6OBVABUA/DSC02173-Edit-small-long.jpg</image:loc>
      <image:title>About</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/about-3</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-02-07</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1f037ffd-2e51-4847-8457-e4c3812cf844/neonselfie2.png</image:loc>
      <image:title>About</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/speaking-press-1</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-01-12</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/2431abd3-f7cf-4bc9-b21e-33ecc1371154/1703982392281.jpg</image:loc>
      <image:title>Press &amp; Awards - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/pacificsource2</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/aca1d661-cb46-4516-9228-78dc7beeb3d4/journey+map.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Group interviews with Care Managers and Medicare Support Specialists used a think, then share approach so people had time to reflect, then build on each other’s experiences.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/6f93b511-cb3e-459e-a1c9-38f0c0ad3b87/Untitled+presentation-5-10.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Thinking Style insights applied to potential interventions &amp; solutions</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/a5f38da6-036a-4941-9bac-a8301c56d74d/Untitled+presentation-4-08.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Thinking Style overview presents a quick reference to compare the different thinking approaches to health management</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/614cea2d-41dc-4440-abeb-bf92c15e7572/pacific+source+workshopping+activities.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Workshop activities around research insights in SharePoint and Miro.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/aa793563-c650-4daf-9b59-5a4223e9d294/img-header-ps.jpg</image:loc>
      <image:title>PacificSource</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1953586f-ff43-471c-bbbd-f9a812065049/Screenshot+2024-01-12+at+7.00.14+PM.png</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/bfe96e2f-8ae9-43f4-8bb8-a054ed7dab0b/Untitled+presentation-7-05.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/3e4074b7-f515-45ce-a6ba-3755288c5804/Untitled+presentation-3-2.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/2271d7a6-944b-41ae-be81-c4205ec684eb/Untitled+presentation-10-2.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/19bf7323-f7fc-4be3-8f0d-71e128ae84ca/Screenshot+2024-01-12+at+6.54.31+PM.png</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Drafts of the experience principles with examples in practice.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/87bbbeaa-b224-4a61-8e9f-b97c217a5dfe/Untitled+presentation-14-07.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/dc0e22a9-2ab1-4967-bc95-5ef17931e045/Untitled+presentation-9.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/5a056ea1-ac50-4668-80fd-cfbab6eed0b5/Untitled+presentation-2-1.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/d4f85f7f-83a0-4690-9396-f9affbb1f3d0/Untitled+presentation-10-1.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/65b54f40-893e-41d1-8cd9-f81f54f18924/Untitled+presentation-5-09.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Thinking Style details including observable signals and COM-B barriers</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/d46f75eb-2550-4521-a214-80c692138398/Untitled+presentation-11-5.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/a85736b7-40e1-4457-91ce-0436f82105a8/Untitled+presentation-8.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/a5f38da6-036a-4941-9bac-a8301c56d74d/Untitled+presentation-4-08.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Overview of four different Thinking Styles that emerged from our research.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/77baa942-c44c-47b6-bd76-9ec1fd456239/Untitled+presentation-11-3.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Roadmap and toolkit outlining the different products we created for the toolkit</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/82db638c-93bb-4b3b-81b6-ecd1f2244a9a/Ideation+-+PacificSource+-+Segmented+communications+strategy.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/7f9d4b50-418d-4df2-8227-c71cdae943de/Untitled+presentation-16-2.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Roadmap for implementing the provider pilot partnership.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/827e2164-a88a-41e0-a519-ade90c0520c0/Untitled+presentation-19.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/92e0dbc8-7700-4159-b729-42008372ab7a/Untitled+presentation-1.jpg</image:loc>
      <image:title>PacificSource</image:title>
      <image:caption>Process overview</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/6c16d2a1-4bf9-4da8-b2df-c98449871758/Untitled+presentation.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/fad2f4ed-ad0e-411d-8bd6-d305098d43be/Ideation+-+PacificSource+-+Pilot+Rx+delivery.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/14d20fca-c436-4bb6-b537-2b3f942a420f/Untitled+presentation-14-10.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/ed0d28ed-0a90-4ea4-84ac-362246711fe4/Untitled+presentation-7-07.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/e183c57a-d4ee-473a-b0f4-fcc75250903a/Untitled+presentation-11-4.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/c7ee76d6-787f-4d43-9c6d-ced44a9d8501/Untitled+presentation-14-03.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/a4c14614-c7ec-49c6-8a38-59efd45f691d/Ideation+-+PacificSource+-+Appointment+scheduling.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/ad2fc1d2-4b33-4c44-86e5-9739000b88d4/research.png</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>We paired our organizational interviews with secondary research to map the care landscape.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/41e58aa3-2d47-46e3-8f61-fff3db1a58f2/Untitled+presentation-7-11.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Pairing Thinking Styles with interventions based on the COM-B model</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1cafd865-144f-45b1-972e-22be124fd440/Untitled+presentation-5-06.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/c7709552-02bb-4a7f-9185-3c1b5dad3cfd/Ideation+-+PacificSource+-+Member+Feedback+Panel.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/436207fd-af96-4c23-a1b3-39f57aefa638/Untitled+presentation-16-1.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Summary from our provider pilot partnership workshop.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/e7b07de3-8a47-4535-a947-9c6ef6f29125/member+story.png</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/34163194-dd03-4df3-8f04-29faecf76ce7/Untitled+presentation-14-08.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/omidyar-network</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-19</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/83f66f7b-816c-4c20-bc3b-ed9a5578a645/Untitled+2-2.jpg</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/5c4c66f1-94fb-4634-81e1-7aa37ed33e67/Screenshot+2024-01-14+at+10.37.07+PM.png</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1aceaf3f-f204-41dc-9843-79bf29c337a9/Screenshot+2024-01-14+at+8.17.13+PM.png</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/01d9718b-c791-45ce-89b3-34f8f483f59b/Untitled+presentation-21.jpg</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>Our code repository in Dovetail, broken up into different high-level categories.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/32fdcc27-60a5-4a4d-9824-32081809b6e0/Screenshot+2024-01-14+at+9.36.26+PM.png</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/77f62a6e-5520-44cc-be84-bf2fea751f50/RTYPF_IG2.jpg</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>A dedicated fund was developed to support next-gen leaders, in addition to other intiiatives.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/33e2cbdc-c3d3-4b7c-a927-bf6db5e29d6f/Screenshot+2024-01-14+at+7.36.27+PM.png</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/6fde7b95-27ec-482e-8769-442c32134af3/Screenshot+2024-01-14+at+8.08.50+PM.jpg</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/95e3df1f-fca3-4c96-a94d-fce45dd6798e/ON+shared+-+Copy+of+opp+map+2.jpg</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1d8ee7a6-3442-4300-90d3-c952aff160df/img-header-on.jpg</image:loc>
      <image:title>Omidyar Network</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/c993f7a4-4e02-4291-8cbe-961b82f490a4/ON+Digital+Natives+Recap+%5BAutosaved%5D.pptx-13.jpg</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/8fb89276-1f97-40f9-a2b4-e02eb4e89dad/Screenshot+2024-01-14+at+9.21.24+PM.png</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/8212a29a-9c2b-47d3-a664-fece619da23a/ON+Digital+Natives+Recap+%5BAutosaved%5D.pptx-06.jpg</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>We outlined changes in behavior and communication</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/e8926d54-5504-480b-b9be-2d0b49cab3e6/ON+Digital+Natives+Recap+%5BAutosaved%5D.pptx-07.jpg</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>Interview summary in Dovetail (left). Focus group Miro board (right).</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/28c46392-7162-4368-829b-4a1dd486800a/Untitled+presentation-23.jpg</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/6a0ff93d-923a-40f8-919f-3c27006556d3/Screenshot+2024-01-14+at+9.38.58+PM.jpg</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/5c4c66f1-94fb-4634-81e1-7aa37ed33e67/Screenshot+2024-01-14+at+10.37.07+PM.png</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>Strategic recommendations resulting from our research</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/2fc75396-cda2-414e-b5db-ebaaa4f8b2bd/Screenshot+2024-01-14+at+9.07.12+PM.png</image:loc>
      <image:title>Omidyar Network - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/ai-education-futures</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-25</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/83bc25c7-c472-4b01-9242-04ef6b86108d/Artefact_Exploring-the-Impact-of-AI-in-K-12-Education_Whitepaper-06-min.jpg</image:loc>
      <image:title>AI Education Futures - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/eb7d099e-ae74-48c3-ada7-de4b640ee6cc/Artefact_Exploring-the-Impact-of-AI-in-K-12-Education_Whitepaper-05-min.jpg</image:loc>
      <image:title>AI Education Futures - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/5039319c-13ec-4152-a551-701a36d7565f/Artefact_Exploring-the-Impact-of-AI-in-K-12-Education_Whitepaper-21-min.jpg</image:loc>
      <image:title>AI Education Futures - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/2e4d5797-2cb4-491a-a5b7-bdfaf5563794/Artefact_Exploring-the-Impact-of-AI-in-K-12-Education_Whitepaper-17-min.jpg</image:loc>
      <image:title>AI Education Futures - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/261f4372-ee57-4251-aa5a-3265b3cb9171/Artefact_Exploring-the-Impact-of-AI-in-K-12-Education_Whitepaper-39-min.jpg</image:loc>
      <image:title>AI Education Futures - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/9f196ad8-93a0-4e66-9bcf-ee9537890bea/Artefact_Exploring-the-Impact-of-AI-in-K-12-Education_Whitepaper-04-min.jpg</image:loc>
      <image:title>AI Education Futures - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/f27965e0-729d-4352-acbf-ce7b13ef2acb/Artefact_Exploring-the-Impact-of-AI-in-K-12-Education_Whitepaper-31-min.jpg</image:loc>
      <image:title>AI Education Futures - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/6a5fec45-5d73-4fed-843f-9f9cabe11b72/Artefact_Exploring-the-Impact-of-AI-in-K-12-Education_Whitepaper-19-min%281%29.jpg</image:loc>
      <image:title>AI Education Futures - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/571d83e8-1c45-43c8-8661-ceffc32a15aa/Artefact_Exploring-the-Impact-of-AI-in-K-12-Education_Whitepaper-33-min.jpg</image:loc>
      <image:title>AI Education Futures - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/c92fbf96-eace-43dd-9e14-908017ed90b5/img-header-aiedu.jpg</image:loc>
      <image:title>AI Education Futures</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/a5768b8f-78c4-4273-b6c6-57a6fb548f21/Artefact_Exploring-the-Impact-of-AI-in-K-12-Education_Whitepaper-32-min.jpg</image:loc>
      <image:title>AI Education Futures - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/d9fc136f-2185-4cbf-945b-dbe9cdb88608/Artefact_Exploring-the-Impact-of-AI-in-K-12-Education_Whitepaper-20-min%281%29.jpg</image:loc>
      <image:title>AI Education Futures - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1380f96e-dd3b-409f-8904-fe2177ddeaff/Artefact_Exploring-the-Impact-of-AI-in-K-12-Education_Whitepaper-12-min.jpg</image:loc>
      <image:title>AI Education Futures - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/noise-sensitivities</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-19</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/2ac140b7-8338-4169-8753-2d0d3021e2d4/For+Love+and+Science+Noise+Sensitivities-02.jpg</image:loc>
      <image:title>Noise Sensitivities - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/d4080e8e-f432-4a4a-822b-4e2579ac4c9f/For+Love+and+Science+Noise+Sensitivities-01.jpg</image:loc>
      <image:title>Noise Sensitivities - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/f5bbd869-7501-4e21-b523-6f14d9ac3369/For+Love+and+Science+Noise+Sensitivities-13.jpg</image:loc>
      <image:title>Noise Sensitivities</image:title>
    </image:image>
  </url>
  <url>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Our code repository in Dovetail, broken up into different high-level categories.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>AI Research &amp; Strategy - Make it stand out</image:title>
      <image:caption>Our code repository in Dovetail, broken up into different high-level categories.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/fd477b8d-f6eb-4c2f-a9a8-7817fedf6d88/Screenshot+2024-01-14+at+7.34.01+PM.png</image:loc>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>AI Research &amp; Strategy - Make it stand out</image:title>
      <image:caption>Interview summary in Dovetail (left). Focus group Miro board (right).</image:caption>
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    <image:image>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Finalized results page. Note: some spacing may be off due to Sketch component changes.</image:caption>
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      <image:title>Tableau - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
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      <image:title>Tableau - Make it stand out</image:title>
      <image:caption>Concept wireframes</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
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      <image:caption>Experience flow for the assessment (full size version)</image:caption>
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    <image:image>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
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      <image:caption>We drafted new content for each learning path.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/b23218d2-5e6c-4507-b0db-b2d6e2728bec/PS+Case+Study+exporrts.png</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
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    <image:image>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/e7b07de3-8a47-4535-a947-9c6ef6f29125/member+story.png</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Using more authentic-feeling stock or Creative Commons images and audio</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/65b54f40-893e-41d1-8cd9-f81f54f18924/Untitled+presentation-5-09.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/a5f38da6-036a-4941-9bac-a8301c56d74d/Untitled+presentation-4-08.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Thinking Styles overview presents a quick reference to compare people’s approaches to health management</image:caption>
    </image:image>
    <image:image>
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      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/5cfef98e-e2ce-4cfd-8de6-cfe174402303/1-Member+Research+Learnings+Book+-+condensed%283%29.png</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/14d20fca-c436-4bb6-b537-2b3f942a420f/Untitled+presentation-14-10.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/d4f85f7f-83a0-4690-9396-f9affbb1f3d0/Untitled+presentation-10-1.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/c8b37677-7aeb-478d-80ea-d7496f4fb421/PacificSource+Portfolio+Exports%288%29.png</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/aca1d661-cb46-4516-9228-78dc7beeb3d4/journey+map.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Group interviews with Care Managers and Medicare Support Specialists used a think, then share approach so people had time to reflect, then build on each other’s experiences.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/fad2f4ed-ad0e-411d-8bd6-d305098d43be/Ideation+-+PacificSource+-+Pilot+Rx+delivery.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/d46f75eb-2550-4521-a214-80c692138398/Untitled+presentation-11-5.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/15c3502a-5b10-448d-8444-d6a3aeb05388/1-Research+Readout+%26+Presentation+2.9.png</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Leading mini-workshop activities in each biweekly meeting ensured diverse insights and participation</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/2e9d1a2e-a28f-4e13-bfc8-18484a604c52/PacificSource+Portfolio+Exports%2810%29.png</image:loc>
      <image:title>PacificSource</image:title>
      <image:caption>A simple journey map from early research with internal teams and call transcripts</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1cafd865-144f-45b1-972e-22be124fd440/Untitled+presentation-5-06.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/7f9d4b50-418d-4df2-8227-c71cdae943de/Untitled+presentation-16-2.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Roadmap for implementing the provider pilot partnership.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/7b28dcd5-c86d-424c-b04e-f0a60638fd2b/PacificSource+Portfolio+Exports%286%29.png</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/5a056ea1-ac50-4668-80fd-cfbab6eed0b5/Untitled+presentation-2-1.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1953586f-ff43-471c-bbbd-f9a812065049/Screenshot+2024-01-12+at+7.00.14+PM.png</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Draft principles with examples in practice</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/aa793563-c650-4daf-9b59-5a4223e9d294/img-header-ps.jpg</image:loc>
      <image:title>PacificSource</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/7ebe3a3d-0a2a-4c1f-b90b-4b980a90e815/PacificSource+Portfolio+Exports%284%29.png</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/c7ee76d6-787f-4d43-9c6d-ced44a9d8501/Untitled+presentation-14-03.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/436207fd-af96-4c23-a1b3-39f57aefa638/Untitled+presentation-16-1.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Summary from our provider pilot partnership workshop.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/41e58aa3-2d47-46e3-8f61-fff3db1a58f2/Untitled+presentation-7-11.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Pairing Thinking Styles with interventions based on the COM-B model</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/6c16d2a1-4bf9-4da8-b2df-c98449871758/Untitled+presentation.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/9e7af2d8-c2db-4b97-912a-1caa9f5d76ee/PacificSource+Portfolio+Exports%282%29.png</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Ecosystem mapping for members’ personal healthcare worlds</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/827e2164-a88a-41e0-a519-ade90c0520c0/Untitled+presentation-19.jpg</image:loc>
      <image:title>PacificSource - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/omidyar-network-copy</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/e8926d54-5504-480b-b9be-2d0b49cab3e6/ON+Digital+Natives+Recap+%5BAutosaved%5D.pptx-07.jpg</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>Interview summary in Dovetail (left). Focus group Miro board (right).</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/5c4c66f1-94fb-4634-81e1-7aa37ed33e67/Screenshot+2024-01-14+at+10.37.07+PM.png</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/2fc75396-cda2-414e-b5db-ebaaa4f8b2bd/Screenshot+2024-01-14+at+9.07.12+PM.png</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/77f62a6e-5520-44cc-be84-bf2fea751f50/RTYPF_IG2.jpg</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>A dedicated fund was developed to support next-gen leaders, in addition to other intiiatives.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/83f66f7b-816c-4c20-bc3b-ed9a5578a645/Untitled+2-2.jpg</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/8212a29a-9c2b-47d3-a664-fece619da23a/ON+Digital+Natives+Recap+%5BAutosaved%5D.pptx-06.jpg</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>We outlined changes in behavior and communication</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/6a0ff93d-923a-40f8-919f-3c27006556d3/Screenshot+2024-01-14+at+9.38.58+PM.jpg</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/95e3df1f-fca3-4c96-a94d-fce45dd6798e/ON+shared+-+Copy+of+opp+map+2.jpg</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/6fde7b95-27ec-482e-8769-442c32134af3/Screenshot+2024-01-14+at+8.08.50+PM.jpg</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/28c46392-7162-4368-829b-4a1dd486800a/Untitled+presentation-23.jpg</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1d8ee7a6-3442-4300-90d3-c952aff160df/img-header-on.jpg</image:loc>
      <image:title>Omidyar Network (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/5c4c66f1-94fb-4634-81e1-7aa37ed33e67/Screenshot+2024-01-14+at+10.37.07+PM.png</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>Strategic recommendations resulting from our research</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/c993f7a4-4e02-4291-8cbe-961b82f490a4/ON+Digital+Natives+Recap+%5BAutosaved%5D.pptx-13.jpg</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/01d9718b-c791-45ce-89b3-34f8f483f59b/Untitled+presentation-21.jpg</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>Our code repository in Dovetail, broken up into different high-level categories.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/33e2cbdc-c3d3-4b7c-a927-bf6db5e29d6f/Screenshot+2024-01-14+at+7.36.27+PM.png</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1aceaf3f-f204-41dc-9843-79bf29c337a9/Screenshot+2024-01-14+at+8.17.13+PM.png</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/32fdcc27-60a5-4a4d-9824-32081809b6e0/Screenshot+2024-01-14+at+9.36.26+PM.png</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/8fb89276-1f97-40f9-a2b4-e02eb4e89dad/Screenshot+2024-01-14+at+9.21.24+PM.png</image:loc>
      <image:title>Omidyar Network (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/zimmer-biomet-copy</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/8bd687b4-6f76-48c4-acc8-c5a5bbd58725/Copy+of+ZB.com+Usability+Testing+Findings+9.20+%28by+Page%29+%282%29.pptx_page-0005.jpg</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613460767887-DTZDC7W4IC9K3W77DI1Z/Screen_Shot_2020-11-11_at_1.40.32_PM.png</image:loc>
      <image:title>Zimmer Biomet (Copy)</image:title>
      <image:caption>Calculations sheet divided between Alpha and Beta tests</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/c3299ee7-cc06-42b2-96f1-9faa75574b47/zb+testing.png</image:loc>
      <image:title>Zimmer Biomet (Copy)</image:title>
      <image:caption>Testing via Zoom using a clickable prototype in Figma</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/6a926403-818f-45be-8ba1-9998f93be715/Copy+of+ZB.com+Usability+Testing+Findings+9.20+%28by+Page%29+%282%29.pptx_page-0006.jpg</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613460853356-IZKG6F8QHKS1UQDSL0IO/Screen_Shot_2020-11-11_at_1.40.51_PM.png</image:loc>
      <image:title>Zimmer Biomet (Copy)</image:title>
      <image:caption>Note taking in Figma to capture sentiments and comments, and the wrap-up questions to get final impressions or parting thoughts</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/15f5d067-f400-425f-a827-7cfc7707ca2b/atomic-design-process.png</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Overview of the Atomic Design process. Source: Brad Frost</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1397ce11-1604-4195-bc4d-30bbac1b4c3a/Screenshot+2024-01-18+at+2.06.11+AM.png</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Redesigned Product page</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/f050af0b-b566-4075-95e1-c90361df67ba/product+page-min.jpg</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Product page brings key information like surgical philosophies (approaches) and clinical success measures to the forefront.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/dd98733f-be39-482a-8821-c759e2613ed7/Copy+of+ZB.com+Usability+Testing+Findings+9.20+%28by+Page%29+%282%29.pptx_page-0004.jpg</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/ce990033-6feb-4511-94fa-d8f60dcbe2ca/Screen+Shot+2021-01-10+at+8.08.30+PM%281%29.jpg</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Design system landing with linked contents</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613461155076-A48NCIC9DP79O8WL3KSL/Screen_Shot_2020-11-11_at_1.36.49_PM.png</image:loc>
      <image:title>Zimmer Biomet (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614575216013-K4TJKMMVLUIZ3BEU4UGR/zb-alphabeta.png</image:loc>
      <image:title>Zimmer Biomet (Copy)</image:title>
      <image:caption>The interaction patterns for the “Smart Orthopedics” section, which highlighted related products and technologies in different areas, proved confusing and overshadowed product filters. Swapping the component reduced confusion and improved comprehension of the offerings and how they related to this section.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/20677cff-0ff4-481c-b47b-17a2fd1f304a/Untitled+presentation-26_page-0001%281%29.jpg</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Anchor links created in Figma allowed people to click naturally on any part of the prototype they were drawn to.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/f2a16336-eaad-4be8-a086-962dcdb00ec7/Screenshot+2024-01-16+at+7.11.48+PM.png</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Page template labeled with components and details for the developers and migration team</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613947260333-5U5I7IJYIDSLG3U49W1O/Screen+Shot+2021-02-21+at+2.40.39+PM.png</image:loc>
      <image:title>Zimmer Biomet (Copy)</image:title>
      <image:caption>A ‘participant snapshot’ adds context and details to quotes, capturing real-life processes and needs without relying on eloquent, soundbite quotes alone.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1613460167720-34X9D74T3065Q0DW0CE6/Screen_Shot_2020-11-11_at_1.37.57_PM.png</image:loc>
      <image:title>Zimmer Biomet (Copy)</image:title>
      <image:caption>The Terminology Test provided insight into how well different terms matched with people’s mental models versus what they’d find on the related page.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/f7a5d6ab-f9c0-4ad0-907c-d07078969f24/Copy+of+ZB.com+Usability+Testing+Findings+9.20+%28by+Page%29+%282%29.pptx_page-0010.jpg</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/4049dcd9-68f7-4638-85eb-4217af3942c4/Copy+of+ZB.com+Usability+Testing+Findings+9.20+%28by+Page%29+%282%29.pptx_page-0001.jpg</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/2d7b858c-772a-4cf3-8172-69e5a17d007d/FireShot+Capture+005+-+ZBEdge%E2%84%A2+-+Dynamic+Intelligence%E2%84%A2+-+Zimmer+Biomet+-+www.zimmerbiomet.com.jpg</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>The redesigned Smart Orthopedics page</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/a2ac6cc4-614d-4744-b887-88d3405cd946/Copy+of+ZB.com+Usability+Testing+Findings+9.20+%28by+Page%29+%282%29.pptx_page-0007.jpg</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Participant snapshot on new technology</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/de64efae-a19b-4ec8-87a8-dea87d5ff09b/hip+tech.jpg</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Specialties page</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614050398943-YK827OK0L6XRD3QP8XAZ/img-header-zb.jpg</image:loc>
      <image:title>Zimmer Biomet (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/eed1aa4d-5fd3-4423-a9b0-c9aa523bfed2/Copy+of+ZB.com+Usability+Testing+Findings+9.20+%28by+Page%29+%282%29.pptx_page-0009.jpg</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Section/Page insights page with quotes from several participants</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/65ab45f2-ef8e-4d99-99f1-f84334512969/Copy+of+ZB.com+Usability+Testing+Findings+9.20+%28by+Page%29+%282%29.pptx_page-0002.jpg</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/b08836f1-8339-404a-bace-9830f6e24311/Untitled+presentation-25_page-0002.jpg</image:loc>
      <image:title>Zimmer Biomet (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/fe4ae801-ee6e-4531-b364-e939d456036d/Screen+Shot+2021-01-10+at+8.08.54+PM.png</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Tags helped us track which components were ready to code with finished specs, and which were still in progress.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/d037b501-4b17-4b07-b544-3205c59c4385/Screen+Shot+2021-01-10+at+8.09.39+PM.png</image:loc>
      <image:title>Zimmer Biomet (Copy) - Make it stand out</image:title>
      <image:caption>Our design system also noted perceptual patterns like the visual design theme for the page, as we applied different color and visual treatment themes to different pages.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/pacificsource-copy</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-19</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/a5f38da6-036a-4941-9bac-a8301c56d74d/Untitled+presentation-4-08.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Thinking Styles overview presents a quick reference to compare people’s approaches to health management</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/15c3502a-5b10-448d-8444-d6a3aeb05388/1-Research+Readout+%26+Presentation+2.9.png</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Leading mini-workshop activities in each biweekly meeting ensured diverse insights and participation</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/a85736b7-40e1-4457-91ce-0436f82105a8/Untitled+presentation-8.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/e7b07de3-8a47-4535-a947-9c6ef6f29125/member+story.png</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Using more authentic-feeling stock or Creative Commons images and audio</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/5a056ea1-ac50-4668-80fd-cfbab6eed0b5/Untitled+presentation-2-1.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/7f9d4b50-418d-4df2-8227-c71cdae943de/Untitled+presentation-16-2.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Roadmap for implementing the provider pilot partnership.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/c8b37677-7aeb-478d-80ea-d7496f4fb421/PacificSource+Portfolio+Exports%288%29.png</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/7ebe3a3d-0a2a-4c1f-b90b-4b980a90e815/PacificSource+Portfolio+Exports%284%29.png</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/7b28dcd5-c86d-424c-b04e-f0a60638fd2b/PacificSource+Portfolio+Exports%286%29.png</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/14d20fca-c436-4bb6-b537-2b3f942a420f/Untitled+presentation-14-10.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/c7ee76d6-787f-4d43-9c6d-ced44a9d8501/Untitled+presentation-14-03.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/2e9d1a2e-a28f-4e13-bfc8-18484a604c52/PacificSource+Portfolio+Exports%2810%29.png</image:loc>
      <image:title>PacificSource (Copy)</image:title>
      <image:caption>A simple journey map from early research with internal teams and call transcripts</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/6c16d2a1-4bf9-4da8-b2df-c98449871758/Untitled+presentation.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/3e4074b7-f515-45ce-a6ba-3755288c5804/Untitled+presentation-3-2.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1953586f-ff43-471c-bbbd-f9a812065049/Screenshot+2024-01-12+at+7.00.14+PM.png</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Draft principles with examples in practice</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/65b54f40-893e-41d1-8cd9-f81f54f18924/Untitled+presentation-5-09.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Thinking Style details including observable signals and COM-B barriers</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/fad2f4ed-ad0e-411d-8bd6-d305098d43be/Ideation+-+PacificSource+-+Pilot+Rx+delivery.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/b23218d2-5e6c-4507-b0db-b2d6e2728bec/PS+Case+Study+exporrts.png</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Member insights book with all research insights</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/aa793563-c650-4daf-9b59-5a4223e9d294/img-header-ps.jpg</image:loc>
      <image:title>PacificSource (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/436207fd-af96-4c23-a1b3-39f57aefa638/Untitled+presentation-16-1.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Summary from our provider pilot partnership workshop.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/aca1d661-cb46-4516-9228-78dc7beeb3d4/journey+map.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Group interviews with Care Managers and Medicare Support Specialists used a think, then share approach so people had time to reflect, then build on each other’s experiences.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/d46f75eb-2550-4521-a214-80c692138398/Untitled+presentation-11-5.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1cafd865-144f-45b1-972e-22be124fd440/Untitled+presentation-5-06.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/d4f85f7f-83a0-4690-9396-f9affbb1f3d0/Untitled+presentation-10-1.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/41e58aa3-2d47-46e3-8f61-fff3db1a58f2/Untitled+presentation-7-11.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Pairing Thinking Styles with interventions based on the COM-B model</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/9e7af2d8-c2db-4b97-912a-1caa9f5d76ee/PacificSource+Portfolio+Exports%282%29.png</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Ecosystem mapping for members’ personal healthcare worlds</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/827e2164-a88a-41e0-a519-ade90c0520c0/Untitled+presentation-19.jpg</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/5cfef98e-e2ce-4cfd-8de6-cfe174402303/1-Member+Research+Learnings+Book+-+condensed%283%29.png</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/97c32ae3-2170-4c15-9d4e-b97dcf9f068c/PacificSource+Portfolio+Exports%281%29.png</image:loc>
      <image:title>PacificSource (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/universal-insurance-copy</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-19</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/627ef6b3-d708-4911-864d-6a4a601b77fc/univ-home-revised.jpg</image:loc>
      <image:title>Universal Insurance (Copy)</image:title>
      <image:caption>The new homepage, maintaining the elephant and an updated signature red</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/3ef75f4f-8fe6-4889-af1e-c5926c855a98/Screenshot+2024-01-18+at+9.01.43+PM.png</image:loc>
      <image:title>Universal Insurance (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/0b786576-413f-4e99-99db-2d9c9bf427ae/IMG_8721.jpg</image:loc>
      <image:title>Universal Insurance (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614398048190-Q2UUPI83MWR56ESBHFFB/univ-thumb-claims.png</image:loc>
      <image:title>Universal Insurance (Copy)</image:title>
      <image:caption>The revised Claims page.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614407917635-ON0AVESTPMV0116HKCXJ/Screen_Shot_2020-09-09_at_12.49.57_AM.png</image:loc>
      <image:title>Universal Insurance (Copy)</image:title>
      <image:caption>The old process required six clicks just to get to the form from the homepage.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614408063886-FGNPT071Z9K6IBTIDQI1/Screen_Shot_2020-09-09_at_12.50.23_AM.png</image:loc>
      <image:title>Universal Insurance (Copy)</image:title>
      <image:caption>We provided multiple places for people to find the form and added clarifying information during and after form submission.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614395213177-MJ6PEYNCQOPS4UY3QMH5/univ-thumb-flows.png</image:loc>
      <image:title>Universal Insurance (Copy)</image:title>
      <image:caption>What incites the need for a new home insurance provider, how people research their options, and how they manage their policies on a regular basis</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614394813923-ZDUSUJ9IL8B8NL9QH9SY/univ-thumb-persona-grid.png</image:loc>
      <image:title>Universal Insurance (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/3b59f0db-09d2-49ba-bcf1-739c12587cf2/universal+before.jpg</image:loc>
      <image:title>Universal Insurance (Copy) - Make it stand out</image:title>
      <image:caption>The old homepage</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/c46521e4-d749-4bcf-a5ad-cf2dac0a68df/Screen_Shot_2020-09-09_at_12.52.32_AM.jpg</image:loc>
      <image:title>Universal Insurance (Copy)</image:title>
      <image:caption>The old claims form was completely inaccessible on mobile, presenting challenges after disasters.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614394677899-J34ET00YV6J7XZ8SBPJI/univ-thumb-features.png</image:loc>
      <image:title>Universal Insurance (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/a2c4288b-d359-4c9f-9fb3-f4773a3babef/Screenshot+2024-01-18+at+9.05.41+PM.png</image:loc>
      <image:title>Universal Insurance (Copy)</image:title>
      <image:caption>Redesigned site for Universal Insurance Holdings, the investor-focused website</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614407297130-GW36IUCZZNBGLLLKO90C/univ-analysis.jpg</image:loc>
      <image:title>Universal Insurance (Copy)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614396802114-EXNR7RY6B47NFVF2O69T/field+research.png</image:loc>
      <image:title>Universal Insurance (Copy)</image:title>
      <image:caption>A visit to a local agent’s office brought to life the saturated insurance market in Florida &amp; indications of how Universal might stand out.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614326157085-0EVZA2FLIVKNWRU0BP0B/thumb_universal-workshop.png</image:loc>
      <image:title>Universal Insurance (Copy)</image:title>
      <image:caption>Getting ideas out on paper through design studio sketching revealed hidden processes and information that helped us refine our interview questions.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614408106708-ESCG62JCHGKZ27MWI2IR/Screen_Shot_2020-09-09_at_12.50.04_AM.png</image:loc>
      <image:title>Universal Insurance (Copy)</image:title>
      <image:caption>The revised process provided necessary information up front and got people started in two clicks.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/063fbb44-5de0-4943-a43b-0aa9d7859a5e/FireShot+Capture+009+-+The+Best+Way+to+Compare+%26+Buy+Home+Insurance+-+Clovered+-+clovered.com.jpg</image:loc>
      <image:title>Universal Insurance (Copy) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/40d24956-b149-4ae8-bc4d-ded8be1e9dba/Screenshot+2024-10-17+at+11.47.58%E2%80%AFPM.jpg</image:loc>
      <image:title>Universal Insurance (Copy) - Make it stand out</image:title>
      <image:caption>Feature and experience comparison</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1614399305036-9B5JTR9J03QI4RWLF5NO/univ-resources-2by.png</image:loc>
      <image:title>Universal Insurance (Copy)</image:title>
      <image:caption>We recommended developing resources for both policyholders (understanding insurance) and agents (understanding what Universal had to offer), including an insurance terminology dictionary to demystify policy terms and documents.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/about-3-1</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-23</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/1f037ffd-2e51-4847-8457-e4c3812cf844/neonselfie2.png</image:loc>
      <image:title>About (Copy)</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.kellyneuner.com/shroominations-1</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-08-09</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5ac45a3925bf02b3f05a69dd/83527bc8-4353-4207-ad1b-1d91be9764a3/IMG_9601.JPG</image:loc>
      <image:title>Florilegium - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Florilegium - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Florilegium - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Florilegium - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
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      <image:title>Florilegium - Make it stand out</image:title>
      <image:caption>Images generated in MidJourney and videos created with RunwayML.</image:caption>
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      <image:title>Florilegium - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Florilegium - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Florilegium - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Florilegium - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Florilegium - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Florilegium - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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